Terms of Service

About These Terms

Please read these Terms of Service carefully before using the products and services offered by Field Assembly LLC ("Field Assembly," "we," "us," or "our"), a Massachusetts limited liability company. These Terms govern your access to and use of our website at fieldassembly.net and our products, including Rafter, Vellum, and TakeHome.

By creating an account, accessing, or using our services, you agree to be bound by these Terms. If you are using our services on behalf of a business, you represent that you have authority to bind that business to these Terms.

1. Acceptance of Terms

By accessing or using Field Assembly's services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you do not agree to these Terms, you may not use our services.

These Terms, along with our Privacy Policy, form the entire agreement between you and Field Assembly regarding your use of our services.

2. Description of Services

Field Assembly builds software tools designed to help people in the home industry work more efficiently. Our current products include:

• Rafter: A document generation tool for self-employed contractors and tradespeople, enabling fast creation of bids, proposals, and field paperwork.
• Vellum: A studio document tool for interior designers, decorators, and landscape designers.
• TakeHome: A home-tracking and comparison tool for homebuyers.

We may update, expand, or discontinue features at any time. We will provide reasonable notice of significant changes that affect your use of a paid service.

3. Accounts and Registration

Some features of our products require you to create an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately at hello@fieldassembly.net if you believe your account has been compromised
• Be responsible for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or that we believe have been used in violation of these Terms.

4. Acceptable Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable federal, state, local, or international laws or regulations
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Attempt to gain unauthorized access to any part of our services, servers, or networks
• Interfere with or disrupt the integrity or performance of our services
• Use automated means (bots, scrapers, crawlers) to access our services without our prior written consent
• Transmit any content that is unlawful, harmful, threatening, abusive, or otherwise objectionable
• Use our services to generate documents intended to defraud, deceive, or harm others

5. Your Content

Our products allow you to create, store, and manage documents and other content ("Your Content"). You retain all ownership rights to Your Content.

By using our services, you grant Field Assembly a limited, non-exclusive, royalty-free license to store, process, and display Your Content solely as necessary to provide the services to you. We do not use Your Content for any other purpose, including training machine learning models.

You are solely responsible for Your Content and represent that you have all rights necessary to provide it to us. You agree not to create or store content that is unlawful, infringes on third-party rights, or violates these Terms.

6. Intellectual Property

The Field Assembly name, logo, website, and our products (including all software, designs, text, graphics, and other content we create) are owned by or licensed to Field Assembly LLC and are protected by copyright, trademark, and other intellectual property laws.

These Terms do not grant you any right to use our trademarks, logos, or other brand features without our prior written consent. You may not copy, modify, distribute, or create derivative works from our software or website content except as expressly permitted by applicable law or with our written permission.

7. Payment and Billing

Some of our products are offered on a paid subscription basis. By subscribing, you agree to pay the fees described at the time of purchase.

Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is processed through our third-party payment processor. You authorize us to charge your payment method on a recurring basis until you cancel.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period; you will retain access to paid features through that date.

Refunds

We offer a 14-day refund on new subscriptions if you are not satisfied. After 14 days, payments are non-refundable except where required by law. Please contact hello@fieldassembly.net to request a refund.

Price changes

We may change our pricing at any time. For existing subscribers, we will provide at least 30 days' notice before a price change takes effect.

8. Disclaimers

We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any content generated by our tools. Documents generated by our products are provided as a starting point and you are responsible for reviewing them for accuracy before use.

Our products are not a substitute for legal, financial, or professional advice. Any documents generated by our tools should be reviewed by a qualified professional where appropriate.

9. Limitation of Liability

In no event shall our total liability to you for all claims arising out of or relating to these Terms or the use of our services exceed the greater of (a) the amount you paid to Field Assembly in the 12 months preceding the claim, or (b) one hundred dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Field Assembly LLC and its officers, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party right.

11. Termination

You may stop using our services and close your account at any time by contacting us at hello@fieldassembly.net or through your account settings.

We may suspend or terminate your access to the services, with or without notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or if required by law. Upon termination, your right to use the services ends immediately.

Provisions of these Terms that by their nature should survive termination (including intellectual property rights, disclaimers, limitations of liability, and governing law) will survive termination.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Massachusetts. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of our services after the effective date of the revised Terms constitutes your acceptance of the changes.

If you do not agree to the updated Terms, you must stop using the services before the effective date of the changes.

14. Contact Us

If you have questions about these Terms or our services, please reach out: